No, this isn’t a rant! I try not to rant. I don’t always succeed, but I try. This is more a statement of surprise that a company would spend money on print advertising that left at least this potential customer puzzled and frustrated. In my work-a-day world, I’m Operations and Marketing Manager for a software company. I’m interested in what does and doesn’t work in online marketing. So, I guess this is more an open letter to the company in question, asking “Am I missing something here?”